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2D/3D snap for new products in BSB

In the AutoCAD version of Microvellum, when placing a product in model space I have sometimes used an existing product as a snap point for the new product. Example would be a base cabinet on top of a ladder style base. The ladder style base would be placed first and then I would use a 3D snap to locate my next product. Worked everytime without exception. With the new BSB I have all of my 2D and 3D snap settings match the AC version. However, it doesn't like to snap a new product to the selected snap point.... Ever.... I've gotten it to work once. I know there are some "ghost" lines, dims, object snap symbols, and more that linger on the model space (which are really annoying), but to select a snap point and then have the product disappear or appear in a completely unrelated area is equally frustrating. I understand new software, new issues. Has anybody else delt with this issue successfully?  Ghost lines and symbols, not snapping to 2d or 3d points?

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