I mentioned this when I was at MV University a few years back... But the theme still runs strong.

The community forum in MV is not strong.

When I compare it to the community boards for alphaCAM, I'm left wondering why we occasionally flounder, can't find answers and become frustrated with our SaaS provider.

ACAM's team responds rapidly to community posts with real solutions. Not mentioning some of the power users that cruise that forum. ACAM has a less steep learning curve than Microvellum because the community is rich and their online documentation is clear and concise.

I see Microvellum wanting to move in this direction, but I don't get the same sense of community on this forum vs. others.

What has been your experience with community forums and support, specifically to Microvellum? Have you been able to get your issues resolved with the forum, or have you had to open support tickets? How has that gone for you?

Would love to hear your or... anyone's thoughts! ;)