Just a question around how feature requests are actually prioritised now.
Is it mostly based on likes and engagement, or is production impact weighed separately?
I ask because writing a proper forum post takes a fair bit more time than submitting a ticket used to. If likes play a big role, it can start to feel like requests need to be marketed to get attention.
Some workflow improvements that could benefit from a new feature might not attract a lot of discussion but still impact production regularly.
Just trying to understand how the system works so we know how best to raise ideas going forward.