Asking to Re-Activate Software on Start Up
If your license is current, but you keep getting the Activate Software window when starting up Toolbox, this is the fix. Instead of entering your serial number and password every time, go to your MV Toolbox icon on your desktop and Right-click then Run as administrator. Once the program starts, you can close and open it again the way you would normally.
This will stop the window from appearing until your license expires.
How to Request a Software Activation
At times, there may arise a need for software activation or reactivation, whether for an initial setup or a reinstallation. Normally, with an active internet connection, your software undergoes automatic activation over the internet, seamlessly ...
How to Run an Update for Toolbox
This article covers the steps involved in updating your Microvellum Toolbox Software Installation. Before updating, we recommend reviewing our Pre-Installation Instructions and creating a backup of your data. For information on creating a backup ...
How to Request to Deactivate a Software Activation
At times, there may arise a need to deactivate a software license. The cause for this may vary but is often related to the need to transfer activations from one computer to another. The following steps will guide you through the process of ...
Managing Your Software Activations
This article will help you understand the process of managing your software activations and deactivations. All requests regarding software management should be made using our ticketing system. When creating a support ticket, you will be presented ...
Understanding the Toolbox Login Screen
The Login Screen opens when Toolbox is launched and provides important software details and tools, as well as optional secure login functionality. This article contains an overview of the contents of the Login Screen. Microvellum Product – Indicates ...
Toolbox Release Notes | Build 23.1.0921.641
The following release notes apply to Toolbox build 23.1.0921.641 Cumulative Library Updates Fix Figure 1: Cumulative Update issue. There was a bug noted by users while attempting to download the Foundation Library’s phase 1 cumulative update and ...
Microvellum Foundation Library Release Notes | Build 23.0919
Additions Added new product Master Double Sided Cabinet. Added “Horizontal Handles Centered” global option to all doors. This is available for all tab pulls, handles, and knobs. Added a new DRAWRECTANGLE 2D plan token to the door subassemblies. This ...
My Cases: Case Details
Once you've logged into the Client Portal and navigated to the My Cases area, simply click on the case title to access the case details page. Here, you can thoroughly review the case description, append additional comments, upload attachments, and ...
My Cases: Overview
Once you've logged into the Client Portal, accessing your support cases is a breeze. You can simply click on the "My Cases" icon in the flyout menu or choose the "View Cases" button conveniently placed on the Welcome page. Inside this section, you'll ...
Uploading Attachments to Support Cases
Support case attachments are files or documents attached to a support case or ticket, serving the purpose of providing additional information, context, or evidence relevant to the reported issue. These attachments can encompass a wide range of file ...