Setting Permissions to Fix Activation Issues
Issue:
A user attempts to enter a new serial number, but the software does not allow it, or the activation is not maintained after a Toolbox or computer restart.
Resolution:
Use the procedure below to clear and reset the activation.
- Open Windows File Explorer and navigate to “C:\ProgramData\.”
- If you cannot locate the folder, you may need to click File > Change folder and search options > View tab > and enable Show hidden files, folders, and drives then “Apply to Folders” and OK to exit.
- Right-Click on the Microvellum folder and select Properties.
- Select the Security tab > select the desired user > click the Edit button. Select the desired user again and check the checkbox for Full Control in the ‘Allow’ column. Click OK.
- Select the Advanced button in the Microvellum Properties window > select the desired user > select the Change Permissions button > choose Save Changes.
- Select the “Replace all child object permissions with inheritable permissions from this object” checkbox > select OK.
Fig. 01
Fig. 02
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