Sometimes we see issues with Microvellum labels printing from a roll feed printer that appear to be the wrong orientation. For example, if the label is a size of 4" x 1" and the lower edge of the label exits the printer first, it may contain text only on the left quarter of the label. Also, the text may be rotated 90 degrees from what it should be. The result is that you get 1/4 of the text in the wrong direction, on 1/4 of the label width.

The action to correct this issue depends on the printer. Certain inexpensive printers require that all the text components on the label be rotated and repositioned. Some Dymo label printer models are in this category. Most quality printers have a print driver that recognizes the orientation of the label based on the width and height, and prints it correctly based on those dimensions. Recently, we have seen some more expensive printers that do not have this ability. Zebra ZP-230 is one example.

The label for these printers may sometimes be successfully modified by changing the page orientation property from landscape to portrait to try and compensate for the limitations of the print driver. If this modification does not successfully correct the issue, the next step is to rotate and reposition all the text components.

I've attached two labels demonstrating how to modify the page orientation property from landscape to portrait as the first step to try and compensate for the limitations described above. The two labels named similarly have only the property Page Orientation set differently. But you must remember that when you change that property value, the Page Height value becomes the Page Width value and vice versa. They must both be reset to their original values in addition to modifying the orientation property.

If you have a printer that exhibits these symptoms, first create two copies of your default company label. Set the properties of one to match those shown in the first attached screenshot. Set the properties of the other to match those in the second screenshot. Alternatively, import the two labels in the file named "_Part Labels (4x1RollFeed)" and use them to test. If neither one of those labels prints correctly, either copies of existing labels or imported labels, the label components will need to be rotated as with the Dymo label. See the third example named "Dymo_Part Label_3-5 x 1" for what that looks like.