Issue: SQL Connection Error - Temporarily Change Database Type in the Registry
Some Microvellum users may get an error related to SQL server connection issues such as: "A connection to the factory database could not be established. Please select a different configuration."
Symptom: Toolbox starts up but freezes, and you're unable to click Start Toolbox.
- If this is your issue, be sure to close Toolbox via Task Manager before making changes to the registry.
These steps tell Toolbox to check your local database so that you can log in and reconnect to the SQL server.
| OEM 2016: |
HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R7.5\Toolbox-F001:409 \Configurations\[Configuration Name]\Database Settings |
| OEM 2017: |
HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R7.5\Toolbox-0001:409 \Configurations\[Configuration Name]\Database Settings |
| OEM 2018: |
HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R18.0\Toolbox-1001:409 \Configurations\[Configuration Name]\Database Settings |
OEM 2019: | HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R19.0\Toolbox-2001:409 \Configurations\[Configuration Name]\Database Settings |
OEM 2020: | HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R20.0\Toolbox-3101:409\Configurations\[Configuration Name]\Database Settings |
OEM 2021: | HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R21.0\Toolbox-4101:409\Configurations\[Configuration Name]\Database Settings |
OEM 2022: | HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R22.0\Toolbox-5101:409\Configurations\[Configuration Name]\Database Settings |
OEM 2023: | HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R23.0\Toolbox-6101:409\Configurations\[Configuration Name]\Database Settings |
| Toolbox Standard: |
HKEY_CURRENT_USER\Software\Microvellum\Toolbox\R7.0\Toolbox-Standard \Configurations\[Configuration Name]\Database Settings |
| Micromanager/ERP: |
HKEY_CURRENT_USER\Software\Microvellum\MicroManager\R7.0\MicroManager \Configurations \[Configuration Name]\Database Settings |
| ALIS (Legacy): |
HKEY_CURRENT_USER\Software\Microvellum\ALIS\R7.0\ALIS \Configurations\[Configuration Name]\Database Settings |
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