Machine Implementation Process

Thank you for choosing Microvellum as your platform to streamline your design, engineering, and production processes within your company to propel your business forward.  Follow the steps to ensure a successful and timely implementation of your CNC machinery. 

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1. Information Gathering
   
1. Upon receipt of a signed proposal and initial funding, one of our CNC technicians will contact you and work alongside you to fill out our machine questionnaire (one per machine connection required according to the proposal).  
   
2. Our CNC Technicians will need working examples of G-code and the tools (bits, drills, saw, etc.) used for your machine(s). Please have this information ready for our CNC technicians when they contact you to complete the machine questionnaire.
   
2. Testing
1. Once the machine questionnaire has been completed, our CNC technicians will start the configuration and testing process. There are three phases of testing that need to be completed:
   
1. Test 1: Unit Testing – miscellaneous part testing for the client to review for accuracy.
2. Test 2: Sequence Testing – testing sequence of cutting, operational, nesting, and drill patterns.
3. Test 3: End-to-End Test – client testing with their products ensuring all features are activated with error-free work order and manufacturing data. 
3. Communication
   
1. It is imperative that you communicate with your CNC technician via the support ticket we create for your machine connection during the testing phase. There will be a brief window for testing, so please make sure you are available to respond to emails containing the test files so they can be processed on your machine(s) immediately. 
   
2. Once the files have been run, please communicate with the CNC technician if it was a success or errors were given so that corrections can be made and retested.
3. Failure to communicate effectively with your CNC technician may result in your machine connections being put on hold.
4. Software Training (if applicable per your service engagement)
1. Remote and/or onsite training cannot be scheduled until the machine connection process is complete.  This is required to ensure that parts run on your CNC machine(s) during training are completed successfully. 
5. Go Live
1. This is the stage where testing and software training (if applicable) have been completed, and you are ready to start cutting parts and running production-ready projects with your newly connected machine.

Our goal at Microvellum is to be an authentic team that strives to create positive outcomes through rock solid service. We believe following these steps, we will be able to produce a successful implementation, allowing you to be more efficient in your production needs. We look forward to working with you!

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