Microvellum Knowledge Network Information
24-Hour Support Access
Microvellum provides users with active support & maintenance subscriptions with access to our support channels 24-hours a day via email, online community, and phone. From our interactive support site you can find answers to common issues, communicate with other users from around the world and
Create New Support Tickets for our software support agents.
Access live support representatives any time, day or night.- North America: 1.800.204.0913
- Australia: 1800.821.797
- New Zealand: 0800-578-290
- United Kingdom: 0800 680 0669
Free Product Updates
Your Support & Maintenance Subscription entitles you to free access to product updates and beta releases. Stay current and make use of the latest advancements developed to help improve your productivity and efficiency. Check out the latest software
Release Notes, then request an update.
Free Product Library Updates
Our Product Engineers are working hard to ensure our product libraries are maintained to take full advantage of the advancements in our software. We provide users with active support & maintenance subscriptions full access to
Product Library Expansions.
Knowledge Base
Gain access to our growing product
Knowledge Base and convenient tips & tricks, product documentation, how-to videos and other helpful information.
Free Video Training Courses
Gain access to video-based training courses designed to provide you with basic, intermediate and advanced insight into Microvellum’s software and product library data.
Find answers. Share ideas. Solve problems. The
Microvellum Knowledge Network helps you get the most out of your software investment – putting you in touch with software experts and other users from around the world.
Detailed Support History
Keep track of your entire
Support History in one convenient location. Find answers to previously reported issues and keep tabs on existing open tickets.
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Recent Articles
Toolbox Release Notes | Build 23.1.0921.641
The following release notes apply to Toolbox build 23.1.0921.641 Cumulative Library Updates Fix Figure 1: Cumulative Update issue. There was a bug noted by users while attempting to download the Foundation Library’s phase 1 cumulative update and ...
Microvellum Foundation Library Release Notes | Build 23.0919
Additions Added new product Master Double Sided Cabinet. Added “Horizontal Handles Centered” global option to all doors. This is available for all tab pulls, handles, and knobs. Added a new DRAWRECTANGLE 2D plan token to the door subassemblies. This ...
My Cases: Case Details
Once you've logged into the Client Portal and navigated to the My Cases area, simply click on the case title to access the case details page. Here, you can thoroughly review the case description, append additional comments, upload attachments, and ...
My Cases: Overview
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