Microvellum Knowledge Network Information
24-Hour Support Access
Microvellum provides users with active support & maintenance subscriptions with access to our support channels 24-hours a day via email, online community, and phone. From our interactive support site, you can find answers to common issues, communicate with other users from around the world and
Create Support Cases for our software support agents.
Access live support representatives any time, day or night.- North America: 1.800.204.0913
- Australia: 1800.821.797
- New Zealand: 0800-578-290
- United Kingdom: 0800 680 0669
Free Product Updates
Your Support & Maintenance Subscription entitles you to free access to product updates and beta releases. Stay current and make use of the latest advancements developed to help improve your productivity and efficiency. Check out the latest software
Release Notes, then request an update.
Free Product Library Updates
Our Product Engineers are working hard to ensure our product libraries are maintained to take full advantage of the advancements in our software. We provide users with active support & maintenance subscriptions full access to
Product Library Expansions. On a monthly basis, we meet with users of our software to discuss the latest changes and additions to
Microvellum's Foundation Library.
Knowledge Base
Gain access to our growing product
Knowledge Base and convenient tips & tricks, product documentation, how-to videos and other helpful information.
Free Video Training Courses
Gain access to
video-based training courses designed to provide you with basic, intermediate and advanced insight into Microvellum’s software and product library data.
Find answers. Share ideas. Solve problems. The
Microvellum Knowledge Network helps you get the most out of your software investment – putting you in touch with software experts and other users from around the world.
Detailed Support History
Keep track of your entire
Case History in one convenient location. Find answers to previously reported issues and keep tabs on existing open cases.
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Toolbox Release Notes | Build 24.1.1105.641
The following release notes apply to Toolbox build 24.1.1105.641 Nesting Fix Fig. 1: The fatal error that would occur during processing. There was reportedly an issue that occurred when clients attempted to process a work order using the nesting ...
Microvellum Foundation Library Release Notes | Build 24.1025
The following release notes apply to Microvellum Foundation Library build 24.1025. Additions Added new global variable “Remove Stop Dado On Bottom Edge” for wood drawer boxes. Check this option to run the dado through at the bottom of the sub front ...
Toolbox Release Notes | Build 24.1.1030.641
The following release notes apply to Toolbox build 24.1.1030.641 Routing and Profile Fixes Several issues were found with routing and polyline paths: Fig. 1: Horizontal routes off of a part disappearing (left) and appearing correctly (right). When ...
Toolbox Release Notes | Build 24.1.1010.641
The following release notes apply to Toolbox build 24.1.1010.641 Biesse Winstore Fix Several issues with the Biesse Winstore plugin have been resolved: There was an issue that would sometimes occur wherein materials that were intended to stack wound ...
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