Microvellum Service Engagements: Progress Point Sheets

This article will describe how Progress Point Sheets are utilized during service engagements provided by Microvellum’s certified service providers.

 

What is a Progress Point Sheet?

Progress Point Sheets allow Microvellum clients to acknowledge the services provided during a specific period. They also provide an opportunity to communicate your feedback regarding your services and rate the performance of your service provider.

How Microvellum Uses Progress Point Sheets

Throughout any service engagement, your service provider will request your approval of the time spent performing specific services using our Point Sheets. When the time comes for you to acknowledge your service provider’s work, you will be emailed a link to the interactive Point Sheet or provided a PDF that will need to be completed and sent back to the service provider.

In total, three areas of the Point Sheet require your input – your signature acknowledging the total service hours reported, the date, and your rating of the services provided (1-5 stars). You may also choose to use the comments section of the Point Sheet to give context to your service rating, ask questions or simply let us know how you feel about the overall service engagement.

Our service team uses the Point Sheets to capture feedback that may not have been provided during the service engagement and for their personal growth. Microvellum’s management team uses the Point Sheets to get an overall sense of our service engagement satisfaction, to confirm project accounting details, and as a quality assurance outlet for services provided.

When you receive an invitation to approve a Point Sheet for your active service engagement, we ask that you treat your response with priority to avoid any delays in processing.

Here is an example of a Point Sheet:

​

• Related Articles

• Engagements de service de Microvellum : Fiches de notation des progrès

  Le présent article décrit comment les fiches de notation des progrès sont utilisées lors des engagements de service fourni par les prestataires de services certifiés de Microvellum. Qu’est-ce qu’une fiche de notation des progrès? Les fiches de ...

• Service Engagement Roles & Responsibilities

  We are dedicated to creating a positive outcome for our clients by providing rock-solid service with each service engagement. The following article will outline the roles and responsibilities of clients (end-users of the software) and Microvellum ...

• Service Engagement Descriptions

  Unlock the full potential of your Microvellum software through our comprehensive suite of professional services tailored to your needs. Educational Services Classroom Training Dive into an engaging learning experience through our classroom training, ...

• Rôles et responsabilités en matière d’engagement de service

  Nous nous engageons à créer un résultat positif pour nos clients en fournissant un service solide comme le roc à chaque engagement de service. L’article suivant décrit les rôles et les responsabilités des clients (utilisateurs finaux du logiciel) et ...

• Microvellum Server (Reference)

  This article applies to Microvellum software builds 20.1.0203 and greater and provides a reference of commands and options for the software. Following that, you will find a reference for the commands and options found on each screen.  Command and ...

• Recent Articles

• Adding a Font to Toolbox

  This article will explain the process of adding new fonts to Toolbox, both in drawing space and the Report Designer. Toolbox offers an array of fonts for users to customize their text in reports, documents, and drawings. New fonts can be added to the ...

• Toolbox Release Notes | Build 25.1.0505.641

  The following release notes apply to Toolbox build 25.1.0505.641. Project Workbook Permissions Fix An issue was reported and resolved regarding the permissions of employee access to project factory workbooks. Users who do not have authorization to ...

• The Microvellum Client Portal

  When logging into Microvellum’s Client Portal, several features are available to help ease the purchasing and management of Microvellum products, the ability to find accurate information in a convenient and timely manner, as well as keep track of ...

• Toolbox Release Notes | Build 25.1.0421.641

  The following release notes apply to Toolbox build 25.1.0421.641 Drilling Coordinate Fix Fig. 1: Drilling G-code with correct coordinates (left) and an extra erroneous set of coordinates (right). An issue was sometimes occurring when processing parts ...

• Microvellum Foundation Library Release Notes | Build 25.0418

  The following release notes apply to Microvellum Foundation Library build 25.0418. Additions Added a new Cost Based Estimating Report, “Shop Quote Optimized Option”. Instead of using the square footage plus waste, this will use the actual optimized ...