Microvellum Service Engagements: Progress Point Sheets

Microvellum Service Engagements: Progress Point Sheets

This article will describe how Progress Point Sheets are utilized during service engagements provided by Microvellum’s certified service providers.

 

What is a Progress Point Sheet?

Progress Point Sheets allow Microvellum clients to acknowledge the services provided during a specific period. They also provide an opportunity to communicate your feedback regarding your services and rate the performance of your service provider.

How Microvellum Uses Progress Point Sheets

Throughout any service engagement, your service provider will request your approval of the time spent performing specific services using our Point Sheets. When the time comes for you to acknowledge your service provider’s work, you will be emailed a link to the interactive Point Sheet or provided a PDF that will need to be completed and sent back to the service provider.

In total, three areas of the Point Sheet require your input – your signature acknowledging the total service hours reported, the date, and your rating of the services provided (1-5 stars). You may also choose to use the comments section of the Point Sheet to give context to your service rating, ask questions or simply let us know how you feel about the overall service engagement.

Our service team uses the Point Sheets to capture feedback that may not have been provided during the service engagement and for their personal growth. Microvellum’s management team uses the Point Sheets to get an overall sense of our service engagement satisfaction, to confirm project accounting details, and as a quality assurance outlet for services provided.

When you receive an invitation to approve a Point Sheet for your active service engagement, we ask that you treat your response with priority to avoid any delays in processing.

Here is an example of a Point Sheet:

​

    • Related Articles

    • Engagements de service de Microvellum : Fiches de notation des progrès

      Le présent article décrit comment les fiches de notation des progrès sont utilisées lors des engagements de service fourni par les prestataires de services certifiés de Microvellum. Qu’est-ce qu’une fiche de notation des progrès? Les fiches de ...

    • Service Engagement Roles & Responsibilities

      We are dedicated to creating a positive outcome for our clients by providing rock-solid service with each service engagement. The following article will outline the roles and responsibilities of clients (end-users of the software) and Microvellum ...

    • Service Engagement Descriptions

      Unlock the full potential of your Microvellum software through our comprehensive suite of professional services tailored to your needs. Educational Services Classroom Training Dive into an engaging learning experience through our classroom training, ...

    • Rôles et responsabilités en matière d’engagement de service

      Nous nous engageons à créer un résultat positif pour nos clients en fournissant un service solide comme le roc à chaque engagement de service. L’article suivant décrit les rôles et les responsabilités des clients (utilisateurs finaux du logiciel) et ...

    • Microvellum Server (Reference)

      This article applies to Microvellum software builds 20.1.0203 and greater and provides a reference of commands and options for the software. Following that, you will find a reference for the commands and options found on each screen.  Command and ...

    • Recent Articles

    • Toolbox Release Notes | Build 24.1.0416.641

      The following release notes apply to Toolbox build 24.1.0416.641. Maestro Toolfile Fix There was an issue with Maestro SCM Toolfiles reportedly experienced by some users, wherein the labels output by autolabeling would be in incorrect positions, an ...

    • Toolbox Release Notes | Build 24.1.0409.641

      The following release notes apply to Toolbox build 24.1.0409.641 Saw Delimited Processing Station Figure 1: The Saw Delimited option in a custom processing station. New options have been added to saw processing stations to allow for control over data ...

    • Toolbox Release Notes | Build 24.1.0328.641

      The following release notes apply to Toolbox Build 24.1.0328.641 Fillet Token Fixes Issues were discovered in the use of fillet tokens on products that also had the IRIB setting enabled: Some users processed work orders with rounded parts, which ...

    • Microvellum Foundation Library Release Notes | Build 24.0322

      Additions Added the Master Angled Ends Cabinet. Added a Global prompt, "Hinge Plate Offset From Front" for easier control. Added “Double Division” option to Horizontal Designer Cabinets, 3 Door Cabinets, and other similar products. Added a new ...

    • Common Floating License Connectivity Issues

      This document lists common issues reported by users regarding the topic of Microvellum’s Floating License Activation (FLA) and the connectivity required for FLA to function. Firewall Blocking Activation of Floating License Some users have had an ...