Searching & Filtering Results

Searching & Filtering Results

You can search or browse for any particular topics in the Microvellum Knowledge Base, Community, or your existing support tickets.

Search for Answers

  1. The search box is the primary element you see at the top of every page. Enter your keywords here and click Enter. A list of topics or Help Center articles related to your search will appear.
  2. To refine your search, select the drop-down arrow on the right-edge of the search box to display your search options.
  3. As you type your question, the system will try to recommend content that best matches your keywords or phrases you entered.
  4. If a recommendation matches your search, then select it from the list. If not, click enter to display the full list of possible matches for your search.

Filtering

  1. At the top of the results page, you will see a category selection. You can browse "All" categories or select the "Knowledge Base", "Community" or "Tickets" options.
  2. On the left-side navigation panel, you will see a list of Community categories. You can select the Community category to display other recommendations per category.

    • Related Articles

    • The Microvellum Client Portal

      When logging into Microvellum’s Client Portal, several features are available to help ease the purchasing and management of Microvellum products, the ability to find accurate information in a convenient and timely manner, as well as keep track of ...
    • Installing Toolbox BSB

      This article explains the process for installing Toolbox BSB. Before beginning installation, we recommend reviewing the system requirements for BSB, to ensure your device meets the minimum hardware requirements. Toolbox BSB is not compatible with ...
    • How to Ask a General Question

      A general support question is a broad inquiry generally related to the use case of one or more Microvellum software products, software features, product library data, and/or accounting details. Those who submit general questions are typically seeking ...
    • FAQ: Toolbox BSB Licensing and Pricing

      Licensing & Pricing Are there costs associated with converting to Toolbox BSB? There are no out-of-pocket costs to convert your existing Toolbox OEM licenses to Toolbox BSB (BricsCAD), provided you complete the conversion within the next 18 months. ...
    • My Cases: Overview

      Once you've logged into the Microvellum Client Portal, accessing your support cases is a breeze. You can simply click on the "My Cases" section on the portal homepage or open the "My Cases" option in the pop-out bar on the right-hand side of the ...
    • Recent Articles

    • Microvellum Foundation Library Release Notes | Build 26.0112

      Additions In accordance with Microvellum's new subscription changes, all Face Frame Expansion products and subassemblies, as well as the Range Hood Master product have been added to the full library install and library update zips (now included with ...
    • Toolbox Release Notes | Build 25.2.0114.641

      The following release notes apply to Toolbox build 25.2.0114.641 Processing Center Message Fix Fig. 1: An error message running in the background of the software. An issue was reported within the Processing Center. When processing an order, there ...
    • Toolbox Release Notes | Build 25.1.1218.641

      The following release notes apply to Toolbox build 25.1.1218.641 Part Properties Fixes A handful of issues centered around the Part Properties interface have been resolved: The Reference for Measurement tool in the interface has been fully removed ...
    • Transferring Global Variables to a new Library

      This article will explain the process of transferring customized Global Variables from your current library to a new installation of the Microvellum Foundation Library. The G! Workbook The Foundation Library contains all standard and custom data in ...
    • Microvellum Foundation Library Release Notes | Build 25.1121

      The following release notes apply to the Microvellum Foundation Library build 25.1121. Additions Added the new product, Master Island End Cabinet, to the Master Cabinets FF product category. Added the Nesting Optimization Report Select Processing ...