Searching & Filtering Results

Searching & Filtering Results

You can search or browse for any particular topics in the Microvellum Knowledge Base, Community, or your existing support tickets.

Search for Answers

  1. The search box is the primary element you see at the top of every page. Enter your keywords here and click Enter. A list of topics or Help Center articles related to your search will appear.
  2. To refine your search, select the drop-down arrow on the right-edge of the search box to display your search options.
  3. As you type your question, the system will try to recommend content that best matches your keywords or phrases you entered.
  4. If a recommendation matches your search, then select it from the list. If not, click enter to display the full list of possible matches for your search.

Filtering

  1. At the top of the results page, you will see a category selection. You can browse "All" categories or select the "Knowledge Base", "Community" or "Tickets" options.
  2. On the left-side navigation panel, you will see a list of Community categories. You can select the Community category to display other recommendations per category.

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