KB & Community
Microvellum Knowledge Network Information
24-Hour Support Access Microvellum provides users with active support & maintenance subscriptions with access to our support channels 24-hours a day via email, online community, and phone. From our interactive support site you can find answers to ...
Troubleshooting: Email Notifications
This article provides basic troubleshooting options in the case that you are not receiving email notifications from the Support Ticketing System. When notifications from the Support Ticketing System are not received, your spam or junk folders should ...
How to Create a Support Ticket through the Microvellum Knowledge Network
This tutorial provides the steps to create a support ticket through the Microvellum Knowledge Network as of June 16 th, 2020. For general information on what should be included in a Support Ticket, see Overview: Support Ticket. Creating a Ticket ...
How to Create a Support Ticket through the Microvellum About/Support Portal UI
This article details the process of creating a support ticket directly through Microvellum software. See Creating a Support Ticket for general information on what is to be included in a ticket. To start a support request, navigate to Help > About ...
Creating an Account on the Microvellum Knowledge Network
Creating an account within the Microvellum Knowledge Network is free and easy, and a great way to collaborate with fellow woodworkers, and users of Microvellum software from around the world. By registering on this site, you will gain access to the ...
Community Rules
The Microvellum Knowledge Network is a place of inspiration, learning, and collaboration. There a few rules you need to be aware of… Be Respectful. Do not post vulgar, profane, racist, sexist, homophobic or sexually suggestive content. Please use ...
Searching & Filtering Results
You can search or browse for any particular topics in the Microvellum Knowledge Base, Community, or your existing support tickets. Search for Answers The search box is the primary element you see at the top of every page. Enter your keywords here and ...
Overview: Support Tickets
Before You Submit Your Ticket... Take These Self-Service Steps Here are four common troubleshooting steps you can easily take before you submit a ticket: Verify that the issue is unique to you; if not, has anyone else solved the issue? You can view ...
Subscribe to & Manage Notifications
Getting updates to threads by email or other notifications helps you know when your question has been answered or further help is available. Get Responses to Your Posts By default, you'll receive emails for responses to the threads you create or ...
Profile & Badge Overview
My Profile On the top right of the forum page, you will see an icon with your profile image, click it and then click "Profile". Click "Manage Profile", and then the "Edit Profile" upper right corner of the page. Here, you can choose to change your ...
Creating & Replying to Posts
To participate in the Microvellum Community forums: You need to create an account. Click the "Sign Up" button from the menu on the top of the page. Next, enter your name and email address and fill out the captcha text. Once you sign up, you can enter ...